I believe it heavily depends on what kind of infrastructure you are using with them.
If you are on their old legacy network (aka, you have a RJ45 Ethernet jack into your house) you will likely going to have more issues than if you are on their (X)GPON network.
I had IPv6 working for a while on mine, but realize that for some insane reason that there was basically only one v6 prefix across my entire distribution switch (basically the switch shared with a few 100 other properties). so anytime that i was going to get a v6 i was effectively stealing it from another flat/house.
unfortunately trying to get in touch with anyone from Hyper-optic is really tricky, so I just gave up
they have since upgraded some of the infrastructure in the path, mostly moving away from Huawei to Nokia, but I am not entirely sure that has improved the situation.
If you are on their old legacy network (aka, you have a RJ45 Ethernet jack into your house) you will likely going to have more issues than if you are on their (X)GPON network.
I had IPv6 working for a while on mine, but realize that for some insane reason that there was basically only one v6 prefix across my entire distribution switch (basically the switch shared with a few 100 other properties). so anytime that i was going to get a v6 i was effectively stealing it from another flat/house.
unfortunately trying to get in touch with anyone from Hyper-optic is really tricky, so I just gave up
they have since upgraded some of the infrastructure in the path, mostly moving away from Huawei to Nokia, but I am not entirely sure that has improved the situation.