It's definitely a use case that's pretty common. I've been in post-sales/tech support most of my career but it's a similar battle. Leads to a lot of waste of technical resource time. Though I think probably being able to point as much as possible to documentation is probably where I would start.
Fair usecase. The problem with supporting sales reps is that they need answers, not pointers to documentation. That subtle difference ends up making a significant difference in product direction
I remember when I was 10 years old at a computer camp during the summer at a local college. They had me set up my first email account with hotmail. They all asked us to lie about our age. I think even then they had restrictions that you had to be 13 years old.
But - that was over 25 years ago. The internet was a much different place.
Fast forward to today. Ours came home with a google account in the 5th grade I think. Something I explicitly did not want. They didn't send a permission slip home like they do for everything else either.
Another teacher around the time had the kids set up on GoodReads. They were under 13 and there was a TOS at the time restricted to 13+. Mostly adults on that site.
> Fast forward to today. Ours came home with a google account in the 5th grade I think. Something I explicitly did not want. They didn't send a permission slip home like they do for everything else either.
Google Workspace accounts, especially those for education[0], have Web & App Activity, as well as Location History, automatically turned off. It's just a tool for schools to get free/cheap email, storage, and classroom tools. For your child under 13 to be able to use it compliant with COPPA[1], your school must have either used some level of blanket consent, or the school didn't bother to actually get the parental consent Google requires.
I remember joining ebay (well, auctionweb - aw.com/ebay, IIRC) and it not even being an issue that I was around 14, we mostly trusted each other, and just mailed money orders around. A different time.
Stink bomb was honestly my 2nd favorite out of that collection (after magnetic rose). I think it was beautifully animated as well as just being really funny.
My old employer used twilio extensively for allowing the employees of customers to do automated clockouts/clockins. They seemed like a dumpster fire of a company to work with but that they had telephony figured out made them hard to dislodge from the market.
Actually I'd argue a large part of CEO's decision should be automated. There are certain things that you need to do in response to certain events. For these, teh CEO should just to a sanity check before approving them.
For everything else, you would need to have AGI - to understand the complexity of the environment you operate in, including events and changes seemingly not related to your business.
> My team is all over the world. Am I supposed to drive 4 hours to the nearest office to sit in a meeting room for a remote meeting?
I wondered about this too. My previous role (before the pandemic) I went into the office daily and almost everyone I met with/worked with was in other locations - even if they weren't remote themselves. There was almost no point for me to go to the office but I did anyway as that was the expectation.
Does this mean people need to move to where your team is supposed to be located? OR if you have an office nearby but none of your team is there that you still need to go to that office?
I interviewed for a role with at Amazon a pretty distributed remote team (didn't get it tho :\ ) so I wonder how this would work in practice? Just driving to an office to sit in remote meetings seems very silly and a waste of everyone's time.
Hah, silly things that waste everyone's time have never gotten in the way of a company making dumb decisions...if anything I think it actually encourages that behavior.
