I was issued a Brother by the US Department of Veterans Affairs and it burned through ink cartridges, I took a semester off and the ones in the printer went bad without me printing anything; when the yellow ink ran out it refused to print in black and white even though I had plenty of black ink. Eventually it stopped working because of something to do with the drivers even though I never changed anything.
I'm glad your experience, and the experiences of others here, seem to be better but I can't help but reflect on the variance every time I read an HN poster relating about their positive Brother experience since my own experience was so different.
If your print dialog was set for color then it requires working color cartridges. Even if the document is only black and white. I've been buying Brother printers for over 20 years and I've run into that a few times.
I'm glad your experience, and the experiences of others here, seem to be better but I can't help but reflect on the variance every time I read an HN poster relating about their positive Brother experience since my own experience was so different.