Spam is an inevitability on any system. Matrix gets spam, Facebook Messenger gets spam, email gets spam. Where there's people, there's always going to be spam. I even get spam on Xbox Live messages, beginning years ago!
Another idea that interests me is whitelist-prioritized communications for stuff like IM, and phone calls from the PSTN. If someone isn't in my address book, they shouldn't be able to get through as easily (not saying block them completely, that sounds like a disaster).
It's funny, so much hype and emphasis on things like AGI and crypto, but the problems we should solve first and foremost aren't anywhere near as sexy or lucrative. Profitable shareholder driven biz are usually by their very nature never going to chase these types of problems.
Not infrequently, you'll get messages that then end up disappearing because enough people report the account. Also, there's your primary/general "inbox" for Messenger, and then there's "other" where people you "probably" don't know usually end up (that's an algorithmic "probably").
Not-so-interesting anecdote, but the missus was orphaned in the early '00s, but didn't realize she'd had blood relatives trying to contact her through Facebook since the late '00s until about 2015 due to the "other" non-primary inbox on Messenger that she couldn't access via the app, and only via the website (quirk of the phone she was using for several years as I don't think it was Android-based).
I use email, SMS, phone and WhatsApp. WhatsApp has least amount of spam because it is costlier to get a new account (need a new phone no.), easy to block (centralized accounts and reporting) and easiest to manage (better interface). Only things with lesser spam are employee only corporate channels.
Another idea that interests me is whitelist-prioritized communications for stuff like IM, and phone calls from the PSTN. If someone isn't in my address book, they shouldn't be able to get through as easily (not saying block them completely, that sounds like a disaster).
It's funny, so much hype and emphasis on things like AGI and crypto, but the problems we should solve first and foremost aren't anywhere near as sexy or lucrative. Profitable shareholder driven biz are usually by their very nature never going to chase these types of problems.