I was wondering about MS quality control as my son hung over my shoulder waiting to join a Minecraft session with his buddies. I was fighting yet another bad update that made the game unplayable. There’s no rollback option. The broken functionality was fundamental to actually playing so they obviously did not test.

To really rub it in they combine not testing with treating their customers like garbage. Their support actually tried repeatedly blaming my ISP as if somehow connectivity would impact user account specific issues. I eventually sent them URLs of articles pointing out the problem. Then - crickets.