> you are going to hear is "so haben wir das immer schon gemacht" (this is the way we have always done this) and you will find an institutional unwillingness, from the management down to the staff, to engage in radical change,
And, besides this, Germans _love_ bureaucracy. Processes always get more complicated (any "improvment" is an addition to the existing process)
There is not a single German I have ever met with enjoyed bureaucracy. The government just loves micromanagement and the population has to interact with that.
In companies bureaucracies exist so that managers can evade the responsibility of making decisions and employees can evade doing anything but sitting in boring meetings. Nobody wants this.
And, besides this, Germans _love_ bureaucracy. Processes always get more complicated (any "improvment" is an addition to the existing process)