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The expertise offered here is "how to build a website". If the client is insisting that the dev use a specific javascript library, that would be odd.

The client here is just requesting specific content on their website, similar to someone requesting a granite countertop in their kitchen; that seems fine, even if its not particularly classy or aesthetically pleasing to the contractor.





Do we know that for a fact? You described them as a "web development consultant", but I couldn't tell for certain what their exact role on this project was. Their services page (https://www.nicchan.me/services/) lists both "Web Application front-ends" and "translate your designs into a scalable system", so I think they offer a range.

Both of those sound like expertise in building a website, and not like expertise in business strategy.

To be clear, I would personally have a similar view to the author here. I'm just surprised that they think their opinion on the strategy side matters so much to their client!


> "translate your designs into a scalable system

To be fair telling customers to f** off when they want to reach out for help scales infinitely


And that is likely why it's a common tactic for large companies.

It's more similar to someone asking for a cardboard countertop - any contractor would be well within their rights to tell them it's a bad idea and would be negligent if they didn't.

It's more a matter of not the right use. Cardboard is inherently shitty.

I'd say L shaped island in a tiny kitchen. It just needs a bigger kitchen




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